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Guidelines
Discover expertly curated articles and website links to elevate your knowledge. Explore our comprehensive collection of guidelines for insights and growth.
Articles
Article | Description | Author | Source |
|---|---|---|---|
Dissertation about how to communicate service design effectively. Including a "how-to" roadmap. | Danielle Zsifkovits | ||
Guide to practical blueprinting of services | Morgan Miller & Erika Flowers | ||
Guide to practical system thinking | Leyla Acaroglu | ||
Very valuable lessons realized by an experienced service designer in a tweet-like format. | Tom Whitwell | ||
Guide to build an experience map that shows customers journey | Niall O'Connor | ||
Myths and Truths about service design, and the current migration wave from UX to Service Design | Erika Flowers | ||
A selection of service design tools & methods boiled-down and illustrated on a poster. | Iran Narges | ||
Guide to prototyping | David Boardman & Sera Koo | ||
Guide to sketching | Stefano Bellucci Sessa |
Web
Name | Description | URL |
|---|---|---|
Betterstories | This site provides templates and information to excel your storie telling skills | https://www.betterstories.org/ |
Design Kit by IDEO | A comprehensive toolkit for design thinking and service design methodologies | https://www.designkit.org |
Global Jams | A website for a worldwide network of events focused on service design innovation through collaborative workshops. | http://globaljams.org/ |
Hyper Island Toolbox | A resource kit you can use to apply creative collaboration for your team or organization. | https://toolbox.hyperisland.com/ |
Service Design College | For learning and developing their service design skills. It focuses on the broader field of service design | https://www.servicedesign.college/ |
Service Design Drinks | Global gatherings for people interested in Service Design - linked website only Cologne, browse for more | https://servicedesigndrinks.eu/ |
Service Design Jobs | A hub for service design professionals seeking their next dream job and companies hunting for top talent. | https://www.servicedesignjobs.com/ |
Service Design Map | Providing information on educational programs, consultancies, and research centers worldwide. | https://www.servicedesignmap.polimi.it/ |
Service Design Network | A global community of service design professionals collaborating and sharing insights | https://www.service-design-network.org |
Service Design Show | Resources, interviews, and a community to help to improve service design skills. | https://www.servicedesignshow.com |
Service Design Tools | An online platform offering a wide range of tools and templates for service design projects | https://www.servicedesigntools.org |
This is Service Design Doing | This site provides a library of 54 service design methods with explanations and how-to guides. | https://www.thisisservicedesigndoing.com/methods |
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