Articles

Free and open-source library of articles, topics and trends practical on service design from around the web.

Article	Description	Author
A Design Breath	Very insightful article about the current status of creativity in a world dominated by frameworks.	Cristina Colosi
My weekend at the Service Design Jam	A spot-light on the service design experience at the Jam Berlin	Bronwyn Frey, PhD
Design Sprints are dead, long live the AI Sprints?	A very detailed thought-experiement. Can we really replace design sprints with AI sprints?	Benjamin Dehant
“Everyone Used to Be a Designer”	One of the best articles on the current state of the design industry and the paradigm shift from within	Corneliux
Guiding holistic thinking: 7 innovation frameworks that help us look beyond viability, feasibility and desirability.	New collection of mental models and frameworks for innovative design thinking	Ned Gartside
Why we renamed the service blueprint	This article and the next one are new breakthrough in the field of service design (1/2)	Megan Erin Miller
Why we changed the format of the service blueprint	Megan is proposing a new outline and exeution of service blueprinting (2/2)	Megan Erin Miller
Stop doing digital transformation	Service design as a tool for digitalization and organisational change	Jessica Sherratt

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